Post-Sales Support
Support provided to customers after the purchase of medical equipment, including installation, training, maintenance, and troubleshooting.
October 27, 2025
A centralized resource hub dedicated to Medical Imaging and Radiology, providing extensive industry insights and a diverse collection of articles on essential topics. This platform aims to serve as an invaluable resource for healthcare professionals by delivering informative content on various imaging modalities, the latest advancements in radiological technology, best practices for patient care, and emerging trends in the field of medical imaging.
Support provided to customers after the purchase of medical equipment, including installation, training, maintenance, and troubleshooting.
The process of reviewing customer support cases after resolution to evaluate the effectiveness of the solution and identify opportunities for
Automated notifications or reminders sent to customers to schedule regular maintenance, ensuring their medical equipment remains in optimal working condition.
The process of setting up regular maintenance appointments for medical devices to ensure they continue to operate correctly and reduce
The process of finding solutions to customer issues or technical problems, ensuring that medical devices function properly and meet the
Written materials such as manuals, guides, and troubleshooting instructions that help users understand and operate medical equipment effectively.
A centralized, searchable collection of detailed information about products, including installation guides, user manuals, and troubleshooting resources.
The process of returning or exchanging medical equipment or parts that are faulty, damaged, or not meeting the customer’s needs,
Training programs designed to teach customers how to properly use and maintain medical equipment, ensuring safe operation and effective performance.
