Product Upgrade Support
Assistance in upgrading medical equipment or software to newer versions, including guidance on installation, configuration, and new features.
October 27, 2025
A centralized resource hub dedicated to Medical Imaging and Radiology, providing extensive industry insights and a diverse collection of articles on essential topics. This platform aims to serve as an invaluable resource for healthcare professionals by delivering informative content on various imaging modalities, the latest advancements in radiological technology, best practices for patient care, and emerging trends in the field of medical imaging.
Assistance in upgrading medical equipment or software to newer versions, including guidance on installation, configuration, and new features.
A guarantee provided by the manufacturer or supplier that promises to repair or replace faulty medical equipment within a specified
The process of updating the software on medical devices remotely, ensuring that devices are running the latest version with improved
Technical assistance provided remotely, typically via phone, email, or remote desktop software, to troubleshoot and resolve issues without on-site visits.
The measure of the value that support services, such as technical assistance and training, bring to an organization in terms
The process of extending or renewing contracts for ongoing service and maintenance of medical devices, ensuring continued support after the
Records that track maintenance, repairs, and servicing activities performed on medical equipment, ensuring compliance and facilitating future troubleshooting.
A detailed record of all maintenance activities performed on medical equipment, including service dates, parts replaced, and issues addressed, helping
A formal request made by a customer or healthcare provider for service, such as technical support, maintenance, or equipment repair.
